Introduction
Belbet (https://belbet.fun) is a trusted online gaming platform in Bangladesh. We firmly believe that the privacy of your personal information is a fundamental right. This Privacy Policy is designed to give you a clear picture of exactly how Belbet handles your data.
By creating an account or using our services, you agree to this Privacy Policy. If you have any questions, feel free to contact our support team at any time.
What Information We Collect
Belbet collects your information in several ways — directly from you at registration, through your use of our services, and automatically via technical means.
Information collected during registration and account setup:
Information collected during use of the service:
- Gaming activity history — which games you have played and how much you have wagered.
- Transaction details for deposits and withdrawals.
- Details of your interactions with customer support.
- Information related to bonus usage and promotions.
Automatically collected technical information:
- IP address and device information.
- Browser type and operating system.
- Site usage patterns and navigation history.
- Information about login time and location.
How Your Information Is Used
Belbet uses your information only for specific, legitimate purposes. Your data is never used for unauthorized or unrelated activities.
- Account Management: To create, verify, and maintain your account.
- Service Delivery: To provide gaming services, process payments, and deliver customer support.
- Ensuring Security: To prevent fraud, money laundering, and other illegal activities.
- Personalization: To show you game suggestions and offers tailored to your preferences.
- Contact: To send you important updates, promotions, and security alerts.
- Legal Compliance: To meet the requirements of applicable laws and regulatory authorities.
- Service Improvement: For analytics to improve the Belbet platform.
Sharing Information with Third Parties
Belbet never sells your personal information. However, in certain circumstances, limited data may be shared with third parties.
Information may be shared when:
- Payment Providers: Necessary information is shared with mobile banking or e-wallet providers to process deposits and withdrawals.
- Game Providers: Licensed game providers receive only the information necessary to operate gaming activities.
- Legal Requirements: Information may be disclosed in response to a court order or a lawful request from a law enforcement authority.
- Fraud Prevention: With anti-fraud service providers to ensure financial security.
Data Protection Methods
Belbet follows the highest industry standards to protect your information. Our security infrastructure is continuously updated to address emerging threats.
- SSL Encryption: 256-bit SSL encryption is applied to all data transfers, meeting the same standard used by the banking sector.
- Two-Factor Authentication (2FA): An added layer of security when accessing your account.
- Firewall & Anti-DDoS Protection: Advanced protection measures at the server level.
- Regular Security Audits: Regular audits conducted by third-party cybersecurity experts.
- Staff Training: All Belbet staff are trained to comply with data protection policies.
- Restricted Access: Only authorized personnel can access your information.
However, no transmission over the internet can be guaranteed 100% secure. In the event of a security breach, we will promptly notify affected users and take all necessary steps to address it.
Cookies & Tracking Policy
The Belbet website and app use cookies and similar technologies to enhance your experience. Cookies are small data files stored on your device.
Types of cookies Belbet uses:
- Essential Cookies: To maintain login sessions and ensure site security. Disabling these may cause the site to function incorrectly.
- Functional Cookies: To remember your preferences such as language, theme, and similar settings.
- Analytics Cookies: To understand which parts of the site are used most, helping us improve our services.
You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of some Belbet features.
Your Data Rights
Belbet believes you should have full control over your own data. That is why Belbet grants you the following rights:
- Right to Know: You can find out what information Belbet holds about you.
- Right to Rectification: You may request corrections to any inaccurate or outdated information.
- Right to Erasure: You may request deletion of your information under certain circumstances.
- Right to Portability: You can request a copy of the information we hold about you.
- Right to Restrict Processing: You may restrict the use of your information for specific purposes.
- Right to Object: You may object to specific uses of your information.
To exercise these rights, email us at [email protected] or reach out via live chat.
Third-Party Services & Links
The Belbet platform integrates various third-party game providers and payment services. These third-party services operate under their own privacy policies.
Game providers such as PG Soft, Pragmatic Play, and Evolution Gaming process only the minimum data necessary to deliver their gaming services. All these providers hold international gaming licenses and comply with strict data protection standards.
Transaction details are shared with mobile banking or e-wallet services during payment processing. This information is used solely to complete the transaction.
Minor Protection Policy
Belbet's services are intended solely for individuals aged 18 and above. We do not knowingly collect or process data from minors.
If we become aware that we have inadvertently collected information from a minor, that information will be deleted immediately and the associated account will be closed.
Privacy Policy Updates
Belbet may update this Privacy Policy from time to time — due to legal changes, new service additions, or security improvements. All changes will be published on this page.
For significant changes, a notification will be sent to your registered email. Continued use of Belbet after a policy update indicates your acceptance of the revised policy.
The "Last Updated" date at the top of the page shows when this policy was most recently revised.
Contact Us
For any questions, complaints, or data-related requests regarding this Privacy Policy, please contact Belbet. Our privacy team typically responds within 48 hours.
- Email: [email protected]
- Live Chat: Available 24/7 on the Belbet website and app
- For general inquiries: Our FAQ Page View